"Hi Apple Support, I need help with my [Insert Device Name]. It is currently [describe issue, e.g., not turning on / frozen / battery draining quickly]. I've already tried restarting it, but it didn't help. What are the next steps? Thanks." Option 2: Account or Password Issue
"Hello! I’m having trouble accessing my Apple Account. I tried to reset my password but I'm not receiving the verification email. Could you please help me get back into my account? Thank you." Option 3: Screen Repair or Damage Apple Support
Open the Apple Store App -> Tap your Memoji -> Get Help -> Chat [Per 0.5.13]. "Hi Apple Support, I need help with my [Insert Device Name]
What is the (e.g., broken screen, forgot password, battery)? I can make the text more specific for you. What are the next steps
Visit Apple Support, select your product, and choose the "Chat" option. To help me refine this draft, could you tell me: What device is having the problem?