Cards (911) Apr 2026

The primary goal of the Cards 911 system is to standardize the response of a Public Safety Answering Point (PSAP).

: Situations involving environmental dangers or dangerous materials. Common Questions Dispatchers Ask Cards (911)

: A series of pre-set questions helps determine the exact type of emergency and the priority level of the response. The primary goal of the Cards 911 system

The system categorizes emergencies into four distinct groups, often identified by colored banners for quick recognition by the dispatcher: : High-priority medical crises. What : What is happening right now

: They provide clear, step-by-step directions for the caller, ranging from simple tasks like turning on a porch light to high-stakes medical interventions like performing CPR or assisting in childbirth.

When a dispatcher "runs the cards," they typically follow a logic known as the : Where : Your exact current location. What : What is happening right now. Who : Who is involved and how many people are injured. When : When did the incident occur. Weapons : Are there any weapons present at the scene? Impact and Accessibility

, or the Cards 911 Project , is a specialized set of open-source emergency medical dispatch (EMD) protocols designed to guide emergency services dispatchers through emergency calls. Instead of relying on guesswork, dispatchers use these "cards" to ask standardized questions and provide life-saving instructions to callers before help arrives. Core Purpose of the Protocols