Despite the buying complaints, some users note that Carvana's selling and financing processes can be more straightforward:
: Selling prices are generated by algorithms. While some sellers feel "lowballed," others find the offers competitive compared to traditional dealers. carvana-reddit
: There are reports of cars being delivered in poor condition—sometimes described as "filthy dirty"—or having undisclosed mechanical issues. Despite the buying complaints, some users note that
: When selling or trading in, users must provide a clear picture of the front and back of the vehicle title (all four corners visible), though requirements vary by state. : When selling or trading in, users must
: This is one of the most frequent complaints. Many users report being unable to legally drive their vehicles for months because Carvana failed to provide proper registration or plates in a timely manner.