Explain the evolution of the term. Originally a sacred duty to travelers, hospitality is now a high-stakes intersection of technology, psychology, and design.
Spend time understanding the "true extent" of the story—great features are 70% research. HospitalitГ©
How AI can ironically make service feel more "human" by handling the boring tasks (scheduling, FAQs), giving staff more time for real engagement. Explain the evolution of the term