Accounted for 83.5% of total revenue, driven by AI-powered CXone solutions.
NICE acquired Cognigy to strengthen its Conversational AI capabilities, aimed at transforming customer service through AI agents. Nice 11 mp4
In April 2026, NICE integrated CXone with Epic, bringing patient engagement into one workspace. Environmental, Social, and Governance (ESG) Accounted for 83
The company emphasizes sustainable growth, responsible AI innovation, and high standards of corporate governance. Divisional Breakdown (2025) Accounted for 83.5% of total revenue