Using these personas can lead to massive gains, such as a 175% increase in marketing revenue or a 72% reduction in lead conversion time , according to case studies from Thomson Reuters [16]. 3. Business Solutions: Persona "Reports"
It involves selecting traits, speech patterns, and behaviors to appear likable, friendly, or professional [20].
It helps us manage how others perceive us, ensuring we fit into "normal" societal expectations [14]. 2. Marketing & Design: The "Average User" Persona