: Analytical steps to identify actual causes rather than just symptoms.
: A car keeps running low on oil. The owner "tops it off" weekly (treating the symptom). Root Cause Analysis: The Core of Problem Solvin...
: Managers, quality professionals, and leaders across manufacturing, service, and public sectors. Where to Buy : Analytical steps to identify actual causes rather
This bestseller is a practical guide for anyone tasked with finding the specific causes of failures. It emphasizes the analytical process of making thinking "visible" through diagrams and tools. : Duke Okes and leaders across manufacturing